There were 10 Brivo outages since February 18, 2026 totaling 21h 10m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home. This incident does not impact Brivo Access or Eagle Eye video.
This incident has been resolved.
We are currently investigating issues with our API. Integrations and our Mobile Applications may not be performing normally.
This incident has been resolved.
We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
We have taken steps to resolve this issue and we are continuing to monitor the results.
This incident has been resolved.
We are currently investigating reports of increased errors with Brivo Security Suite and other Brivo services.
The issue has been identified, and we are implementing a fix.
A fix has been implemented, and we are monitoring the results.
This incident has been resolved.
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
A fix has been implemented, and we are monitoring the results.
This incident has been resolved
We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
The issue has been identified and a fix is being implemented.
We have taken steps to resolve this issue and we are continuing to monitor the results. Some degradation of performance on Brivo Smart Home may be experienced at this time.
This incident has been resolved.
We are aware that some panels are not following Daylight Savings Time. The issue has been identified, and a fix is being implemented.
A fix has been implemented and we are monitoring the results
This incident has been resolved
From 11:03AM to 12:57PM, Administrators with custom roles were unable to use Brivo Access.
We are currently experiencing issues with our toll-free numbers. Brivo Customer Care is still available through our interactive chat or by calling 855-500-0027. We apologize for the inconvenience.
All toll-free numbers have been restored and are once again available to customers and resellers. Thank you for your patience.
We are currently addressing an issue preventing new users from redeeming their Brivo Mobile Pass in the EU region. Other Brivo Mobile Pass functionality, including unlocking doors in the EU region or redeeming new Passes in the US region, is unaffected at this time.
We have taken steps to resolve this issue and we are continuing to monitor the results.
This incident has been resolved.
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