Brivo incident

Identified issue with Brivo Smart Home - Entrata tenant synchronization issues

Minor Resolved View vendor source →

Brivo experienced a minor incident on May 13, 2026 affecting Brivo Smart Home, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 08:54 PM UTC
Resolved
May 13, 2026, 09:08 PM UTC
Duration
14m
Detected by Pingoru
May 13, 2026, 08:54 PM UTC

Affected components

Brivo Smart Home

Update timeline

  1. investigating May 13, 2026, 08:54 PM UTC

    We are currently investigating tenant synchronization issues with some Entrata properties.

  2. resolved May 13, 2026, 09:08 PM UTC

    This is a configuration issue