Brivo experienced a major incident on April 17, 2026 affecting Brivo Smart Home, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Brivo Smart Home
Update timeline
- investigating Apr 17, 2026, 05:35 AM UTC
We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
- identified Apr 17, 2026, 06:05 AM UTC
We are currently working on resolving issues with Brivo Smart Home. Users may experience latency or difficulty accessing Brivo Smart Home at this time.
- monitoring Apr 17, 2026, 06:09 AM UTC
We have taken steps to resolve this issue and we are continuing to monitor the results.
- resolved Apr 17, 2026, 06:11 AM UTC
This incident has been resolved.