Brivo Outage History

Brivo is up right now

Pingoru has recorded 51 incidents for Brivo: 28 in the last 12 months and 5 in the last 90 days.

Source: status.brivo.com

51incidents recorded
28last 12 months
5last 90 days
5 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct4%
Pingoru began tracking Brivo in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202632 of 720 (0%)
May 2026534 of 744 (5%)
June 202611 of 720 (0%)
July 202610 of 744 (0%)
August 202633 of 744 (0%)
September 202611 of 720 (0%)
October 2026122 of 590 (4%)

Incidents, newest first

Major July 24, 2025 Brivo Service Disruption for Europe Region 21m Brivo Access Mobile, Brivo Access Europe Region, Partner Portal

Started Jul 24, 2025, 12:11 AM UTC· resolved Jul 24, 2025, 12:32 AM UTC

  1. investigating Jul 24, 2025, 12:11 AM UTC

    We are currently investigating issues logging into Brivo Access, Brivo Access Mobile App, and Partner Portal in the Europe Region.

  2. monitoring Jul 24, 2025, 12:24 AM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Jul 24, 2025, 12:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 21, 2025 Brivo Access Disruption 3h 28m Brivo Access Mobile, Brivo Access United States Region, Brivo Access Europe Region

Started Jul 21, 2025, 07:14 PM UTC· resolved Jul 21, 2025, 10:42 PM UTC

  1. investigating Jul 21, 2025, 07:14 PM UTC

    We are currently working on resolving issues with Brivo Access. Users may experience latency or difficulty accessing Brivo Access at this time.

  2. monitoring Jul 21, 2025, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 21, 2025, 10:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 12, 2025 Brivo realtime database Disruption 2h 21m Brivo Mobile Key, Brivo Smart Home, Brivo Smart Home

Started Jun 12, 2025, 06:59 PM UTC· resolved Jun 12, 2025, 09:21 PM UTC

  1. identified Jun 12, 2025, 06:59 PM UTC

    Brivo realtime database is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

  2. identified Jun 12, 2025, 07:54 PM UTC

    Some of Brivo's services are currently affected by an outage at one of our service providers. Customers may experience difficulties using the Brivo Smart Home portal and Brivo Mobile Pass. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

  3. monitoring Jun 12, 2025, 08:29 PM UTC

    Services have been fully restored, including all core and partner functionalities. We're now closely monitoring for continued stability.

  4. monitoring Jun 12, 2025, 09:04 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 12, 2025, 09:21 PM UTC

    Everything is fully operational

Read the full incident report →

Critical June 12, 2025 Brivo Smart Home outage 2h 35m Brivo Smart Home

Started Jun 12, 2025, 06:29 PM UTC· resolved Jun 12, 2025, 09:04 PM UTC

  1. investigating Jun 12, 2025, 06:29 PM UTC

    We are aware of major disruptions to our Brivo Smart Home service. We are actively investigating the root cause

  2. identified Jun 12, 2025, 06:55 PM UTC

    Brivo's real time data base is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

  3. identified Jun 12, 2025, 07:55 PM UTC

    Some of Brivo's core smart home services are currently affected by an outage at one of our service providers. Customers may experience difficulties using the Brivo Smart Home portal and Brivo Mobile Pass. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

  4. monitoring Jun 12, 2025, 08:27 PM UTC

    Our partner services are back up and running. All of our Smart Home services are up and running again and we are monitoring them closely.

  5. resolved Jun 12, 2025, 09:04 PM UTC

    This incident have been resolved.

Read the full incident report →

Minor May 15, 2025 Account Configuration Tool and Brivo Install App Disruption 1h 53m

Started May 15, 2025, 09:33 PM UTC· resolved May 15, 2025, 11:26 PM UTC

  1. identified May 15, 2025, 09:33 PM UTC

    Account Configuration Tool and Brivo Install App are currently affected by an outage at one of our service providers. Customers may experience issues commissioning offline locks and registering offline sites. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

  2. monitoring May 15, 2025, 11:00 PM UTC

    A fix has been implemented by our service provider, and we are monitoring the results.

  3. resolved May 15, 2025, 11:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 11, 2025 Brivo Smart Home Outage 15m Brivo Smart Home

Started Apr 11, 2025, 04:28 PM UTC· resolved Apr 11, 2025, 04:44 PM UTC

  1. identified Apr 11, 2025, 04:28 PM UTC

    We are currently working on resolving issues with Brivo Smart Home. Customers may experience issues while using the Brivo Smart Home or connecting to their devices.

  2. monitoring Apr 11, 2025, 04:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 11, 2025, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 19, 2025 Identified Issue with Brivo Access, Brivo API, and Partner Portal 7h 37m Brivo Access Mobile, Brivo Access United States Region, Access API, Notifications & Events and 1 more

Started Mar 19, 2025, 02:51 PM UTC· resolved Mar 19, 2025, 10:29 PM UTC

  1. investigating Mar 19, 2025, 02:51 PM UTC

    We are currently working on resolving an issue affecting Brivo Access and API. Users may experience degraded performance using Event Tracker, Dashboard, Reporting, and API.

  2. identified Mar 19, 2025, 03:50 PM UTC

    This issue has been identified as an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

  3. identified Mar 19, 2025, 04:07 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Mar 19, 2025, 04:08 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Mar 19, 2025, 05:41 PM UTC

    Brivo Access, Brivo API, and Partner Portal are currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.

  6. monitoring Mar 19, 2025, 07:17 PM UTC

    A fix has been implemented by the service provider and we are monitoring the results.

  7. resolved Mar 19, 2025, 10:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 12, 2025 Identified issue with Brivo Mobile Pass NFC Wallet creation on Android 14m Brivo Mobile Key

Started Mar 12, 2025, 02:34 PM UTC· resolved Mar 12, 2025, 02:48 PM UTC

  1. identified Mar 12, 2025, 02:34 PM UTC

    We are currently working on resolving issues with Android NFC Wallet pass creation. Users may experience difficulty adding new NFC Wallet passes at this time.

  2. resolved Mar 12, 2025, 02:48 PM UTC

    We've verified that creation of Android wallet passes are working as expected

Read the full incident report →

Minor February 20, 2025 Identified issue with adding Brivo Wallet Passes 30m Brivo Mobile Key

Started Feb 20, 2025, 08:09 PM UTC· resolved Feb 20, 2025, 08:40 PM UTC

  1. investigating Feb 20, 2025, 08:09 PM UTC

    We are currently working on resolving issues with adding Brivo Wallet Passes. Users may experience latency adding new Brivo Wallet Passes at this time.

  2. monitoring Feb 20, 2025, 08:29 PM UTC

    A fix has been implemented, and we are monitoring the results.

  3. resolved Feb 20, 2025, 08:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 3, 2025 Yardi integration issues 13h 40m Brivo Smart Home

Started Feb 03, 2025, 10:24 PM UTC· resolved Feb 04, 2025, 12:04 PM UTC

  1. identified Feb 03, 2025, 10:24 PM UTC

    We are currently experiencing an outage with our Yardi integration. We have identified the root cause of the issue, and are working to restore the service as soon as possible

  2. resolved Feb 04, 2025, 12:04 PM UTC

    Yardi integrations now work as expected

Read the full incident report →

Minor December 16, 2024 Degraded performance on API, including mobile pass redemption. 1h 53m Brivo Mobile Key, Access API

Started Dec 16, 2024, 06:07 PM UTC· resolved Dec 16, 2024, 08:01 PM UTC

  1. investigating Dec 16, 2024, 06:07 PM UTC

    We are investigating degraded performance of the Brivo API, which is causing some mobile pass redemptions to fail.

  2. monitoring Dec 16, 2024, 06:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 16, 2024, 08:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 13, 2024 Smart Home Gateways offline 1h 40m Brivo Smart Home

Started Dec 13, 2024, 05:28 PM UTC· resolved Dec 13, 2024, 07:09 PM UTC

  1. investigating Dec 13, 2024, 05:28 PM UTC

    We are seeing a number of gateways offline. We are investigating

  2. monitoring Dec 13, 2024, 05:47 PM UTC

    Gateways are coming back online and we will be monitoring until all gateways are back and the response time is back to normal

  3. resolved Dec 13, 2024, 07:09 PM UTC

    Gateways are operating normally.

Read the full incident report →

Minor October 29, 2024 Identified issue with Brivo Wallet Pass 3h 2m Brivo Mobile Key

Started Oct 29, 2024, 12:20 PM UTC· resolved Oct 29, 2024, 03:23 PM UTC

  1. identified Oct 29, 2024, 12:20 PM UTC

    Brivo Wallet Pass is currently affected by an outage at one of our service providers. We are monitoring the situation and coordinating with our partner to restore service as soon as possible. Customers may experience issues adding Brivo Wallet Pass on Android devices.

  2. identified Oct 29, 2024, 12:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 29, 2024, 01:45 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Oct 29, 2024, 03:23 PM UTC

    This incident has been resolved.

Read the full incident report →