Brivo experienced a major incident on March 23, 2026 affecting Mercury Panels and Notifications & Events, lasting 1h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Mercury PanelsNotifications & Events
Update timeline
- identified Mar 23, 2026, 01:24 PM UTC
We are currently working on resolving issues with panel communications. Events and panel commands may not be processing normally.
- monitoring Mar 23, 2026, 02:21 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Mar 23, 2026, 02:47 PM UTC
This incident has been resolved