Brivo experienced a major incident on September 22, 2026 affecting Access API, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Access API
Update timeline
- investigating Sep 22, 2026, 04:55 PM UTC
We are currently working on resolving issues with our API. Integrations and our Mobile Applications may not be performing normally.
- monitoring Sep 22, 2026, 05:36 PM UTC
We've identified an issue with database utilization affecting api access, and have implemented a fix.
- resolved Sep 22, 2026, 06:02 PM UTC
This incident has been resolved.