Brivo incident

Smart Home - Partial Outage

Major Vendor's status page →

Resolved after 3 hours 52 minutes, affecting Brivo Smart Home, on July 28, 2025.

monitoring Jul 28, 2025, 08:34 PM UTC

A fix has been implemented by our cell service vendor, and we are monitoring the results.

Started
Jul 28, 2025, 05:07 PM UTC
Resolved
Jul 28, 2025, 09:00 PM UTC
Duration
3h 52m
Detected by Pingoru
Jul 28, 2025, 05:07 PM UTC

Affected components

Brivo Smart Home

Update timeline

  1. investigating Jul 28, 2025, 05:07 PM UTC

    We are currently experiencing a partial outage affecting some Brivo Smart Home Gateways that rely on cell service. Gateways connected via Wi-Fi or Ethernet are not impacted. We're actively monitoring the situation with our cell service vendor.

  2. monitoring Jul 28, 2025, 08:34 PM UTC

    A fix has been implemented by our cell service vendor, and we are monitoring the results.

  3. resolved Jul 28, 2025, 09:00 PM UTC

    This incident has been resolved.

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