Brivo incident

Problem viewing Eagle Eye recorded video

Minor Resolved View vendor source →

Brivo experienced a minor incident on November 20, 2025 affecting Video, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 01:27 PM UTC
Resolved
Nov 20, 2025, 02:09 PM UTC
Duration
41m
Detected by Pingoru
Nov 20, 2025, 01:27 PM UTC

Affected components

Video

Update timeline

  1. investigating Nov 20, 2025, 01:27 PM UTC

    We are aware of an issue affecting the retrieval of recorded Eagle Eye video and are currently investigating

  2. monitoring Nov 20, 2025, 01:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2025, 02:09 PM UTC

    This incident has been resolved.