Brivo experienced a minor incident on May 1, 2026 affecting Brivo Smart Home, lasting 5h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Brivo Smart Home
Update timeline
- identified May 01, 2026, 05:28 PM UTC
We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home. This incident does not impact Brivo Access or Eagle Eye video.
- resolved May 01, 2026, 10:40 PM UTC
This incident has been resolved.