Brivo incident

Brivo Smart Home Email Disruption

Resolved after 5 hours 12 minutes, affecting Brivo Smart Home, on May 1, 2026.

identified May 01, 2026, 05:28 PM UTC

We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home. This incident does not impact Brivo Access or Eagle Eye video.

Started
May 01, 2026, 05:28 PM UTC
Resolved
May 01, 2026, 10:40 PM UTC
Duration
5h 12m
Detected by Pingoru
May 01, 2026, 05:28 PM UTC

Affected components

Brivo Smart Home

Update timeline

  1. identified May 01, 2026, 05:28 PM UTC

    We are currently working to resolve issues with Brivo Smart Home email communications. Customers may experience delays in receiving emails from Brivo Smart Home. This incident does not impact Brivo Access or Eagle Eye video.

  2. resolved May 01, 2026, 10:40 PM UTC

    This incident has been resolved.

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