Brivo experienced a critical incident on August 4, 2025 affecting Access API, lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Access API
Update timeline
- identified Aug 04, 2025, 07:27 PM UTC
Brivo API is currently affected by an outage at one of our service providers. Brivo operations is monitoring the situation and coordinating with our partner to restore service as soon as possible.
- monitoring Aug 04, 2025, 09:38 PM UTC
A fix has been implemented by our service provider. We are monitoring the results.
- resolved Aug 05, 2025, 12:22 AM UTC
This incident has been resolved.