Bitbuy incident

Issue with E-Transfer Withdrawals

Major Resolved View vendor source →

Bitbuy experienced a major incident on September 3, 2025 affecting e-Transfer Withdrawals, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2025, 03:20 PM UTC
Resolved
Sep 03, 2025, 03:51 PM UTC
Duration
31m
Detected by Pingoru
Sep 03, 2025, 03:20 PM UTC

Affected components

e-Transfer Withdrawals

Update timeline

  1. investigating Sep 03, 2025, 03:20 PM UTC

    We are currently investigating an issue with our funding partner affecting E-Transfer withdrawals. Direct bank deposit and wire transfers are unaffected.

  2. resolved Sep 03, 2025, 03:51 PM UTC

    This issue should now be resolved.