Bitbuy experienced a minor incident on June 28, 2026 affecting e-Transfer Withdrawals, lasting 18h 47m. The incident has been resolved; the full update timeline is below.
Affected components
e-Transfer Withdrawals
Update timeline
- investigating Jun 28, 2026, 06:06 PM UTC
We are currently investigating an issue delaying some e-transfer withdrawals.
- monitoring Jun 28, 2026, 06:48 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 28, 2026, 06:49 PM UTC
The pending transactions appear to be related to delays affecting the Interac network due to scheduled maintenance earlier today. Some transactions encountered delays, and we are actively working with our bank partners to have this resolved as soon as possible. These transactions are being treated as a high priority, and our team is actively monitoring the situation.
- resolved Jun 29, 2026, 12:53 PM UTC
This incident has been resolved.