Bitbuy experienced a minor incident on July 26, 2026 affecting Crypto Deposits, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Crypto Deposits
Update timeline
- investigating Jul 26, 2026, 04:45 PM UTC
We're investigating reports of delays in crypto deposits being credited to account balances. Some users may see their deposit confirmed on the blockchain but not yet reflected in their account balance. We're looking into the cause and will provide an update shortly.
- resolved Jul 26, 2026, 06:00 PM UTC
This incident has been resolved.