Bitbuy incident

Issues cancelling Pro Trade orders

Bitbuy is currently experiencing a minor incident affecting Trading Engine, which began 4h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 07:16 PM UTC
Resolved
Ongoing
Duration
● 3h 55m
Detected by Pingoru
May 28, 2026, 07:16 PM UTC

Affected components

Trading Engine

Update timeline

  1. investigating May 28, 2026, 07:16 PM UTC

    We are currently investigating an issue where some Pro Trade orders cannot be cancelled. Please contact our Support team if you are experiencing this issue: https://support.bitbuy.ca/hc/en-us/requests/new