Bitbuy experienced a major incident on December 19, 2025 affecting Website, lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Website
Update timeline
- investigating Dec 19, 2025, 07:08 PM UTC
We are currently investigating degraded performance for logins with certain browsers. Some workarounds include clearing the browser's cache, switching temporarily to another browser, or using the Bitbuy mobile app as we continue to work on resolving the issue.
- resolved Dec 19, 2025, 07:55 PM UTC
This incident has been resolved.