Bitbuy experienced a minor incident on May 7, 2026 affecting Trading Engine, lasting 7h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Trading Engine
Update timeline
- investigating May 07, 2026, 12:35 PM UTC
We are currently investigating an issue with the Pro Trade order book.
- resolved May 07, 2026, 08:08 PM UTC
This issue has been resolved. We are currently in cancel-only mode, meaning you will only be able to cancel existing trade orders from 4:10 pm EDT until the marketplace reopens at 4:40 pm EDT. After the marketplace reopens, you will be permitted to place new orders.