Bitbuy incident
Issues with limit order placement and cancellation
Update timeline
- investigating Apr 21, 2026, 01:12 AM UTC
We are currently investigating issues affecting users' ability to place and cancel limit orders. Our team is actively working to resolve this.
- monitoring Apr 21, 2026, 09:28 PM UTC
This issue has been resolved, however, please note that you will only be able to cancel trade orders at this time. We will provide an update when the marketplace reopens.
- resolved Apr 21, 2026, 09:45 PM UTC
Please note that you will only be able to cancel orders from now until the marketplace reopens at 7:30 pm EDT. After the reopening, you can start placing new orders.
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