Bitbuy incident

Issues with limit order placement and cancellation

Notice Resolved View vendor source →

Bitbuy experienced a notice incident on April 21, 2026, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 09:28 PM UTC
Resolved
Apr 21, 2026, 09:45 PM UTC
Duration
17m
Detected by Pingoru
Apr 21, 2026, 09:28 PM UTC

Update timeline

  1. investigating Apr 21, 2026, 01:12 AM UTC

    We are currently investigating issues affecting users' ability to place and cancel limit orders. Our team is actively working to resolve this.

  2. monitoring Apr 21, 2026, 09:28 PM UTC

    This issue has been resolved, however, please note that you will only be able to cancel trade orders at this time. We will provide an update when the marketplace reopens.

  3. resolved Apr 21, 2026, 09:45 PM UTC

    Please note that you will only be able to cancel orders from now until the marketplace reopens at 7:30 pm EDT. After the reopening, you can start placing new orders.