Is Bitbuy down?
Last checked 3m agoActive incident: Issues with Quick Trade orders
Bitbuy is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.
Real-time Bitbuy status, recent outages, and incident history — pulled directly from Bitbuy's official status page at https://status.bitbuy.ca every 5 minutes. Pingoru tracks 24 Bitbuy services and has captured 12 incidents in the last 90 days (97.34% uptime). Get email, Slack, Discord, or webhook alerts the moment Bitbuy reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Trading Engine
Timeline · 2 updates
- investigating · May 29, 2026, 01:37 PM UTC
We are currently investigating issues with Quick Trade orders.
- investigating · May 30, 2026, 08:42 PM UTC
We are continuing to investigate this issue. Please be aware that following a recent platform update, you are now required to select the cryptocurrency you wish to buy or sell, and enter the desired amount. Currently, you may only trade from crypto-to-fiat or fiat-to-crypto. The empty CAD field is intentional.
Latest: We are continuing to investigate this issue. Please be aware that following a recent platform update, you are now required to select the cryptocurrency you wish to buy or sell, and…
-
Recent outages & incidents
Past 90 days- e-Transfer Deposits
Timeline · 2 updates
- identified · May 29, 2026, 04:30 PM UTC
Our service providers are currently investigating an issue with Interac that is causing e-Transfer deposits to fail.
- resolved · May 29, 2026, 05:03 PM UTC
This issue should now be resolved.
Latest: This issue should now be resolved.
-
- Trading Engine
Timeline · 3 updates
- investigating · May 28, 2026, 07:16 PM UTC
We are currently investigating an issue where some Pro Trade orders cannot be cancelled. Please contact our Support team if you are experiencing this issue: https://support.bitbuy.ca/hc/en-us/requests/new
- investigating · May 29, 2026, 01:29 PM UTC
We are continuing to investigate this issue.
- resolved · Jun 08, 2026, 05:36 PM UTC
This issue is now resolved.
Latest: This issue is now resolved.
-
- Verifications
Timeline · 2 updates
- investigating · May 15, 2026, 05:12 PM UTC
New signups are unable to complete onboarding due to issues with email address verification. We are investigating and working on a fix.
- resolved · May 15, 2026, 10:06 PM UTC
This issue is now resolved.
Latest: This issue is now resolved.
-
- Trading Engine
Timeline · 2 updates
- investigating · May 07, 2026, 12:35 PM UTC
We are currently investigating an issue with the Pro Trade order book.
- resolved · May 07, 2026, 08:08 PM UTC
This issue has been resolved. We are currently in cancel-only mode, meaning you will only be able to cancel existing trade orders from 4:10 pm EDT until the marketplace reopens at 4:40 pm EDT. After the marketplace reopens, you will be permitted to place new orders.
Latest: This issue has been resolved. We are currently in cancel-only mode, meaning you will only be able to cancel existing trade orders from 4:10 pm EDT until the marketplace reopens at …
-
- WebsiteiOS Appe-Transfer WithdrawalsSolana (SOL)Android AppBank WithdrawalsEthereum (ETH)Polkadot (DOT)Cardano (ADA)MATIC
Timeline · 4 updates
- investigating · May 05, 2026, 07:42 PM UTC
We are currently investigating an issue with the platform. Please rest assured your funds are safe and we are working to resolve this as quickly as possible.
- monitoring · May 05, 2026, 08:06 PM UTC
Services are recovering and we are monitoring the results.
- monitoring · May 05, 2026, 08:15 PM UTC
This problem has been resolved. Thank you for your patience and understanding!
- resolved · May 06, 2026, 03:23 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
See the full Bitbuy outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Bitbuy outage history →Or sign up free to get alerts when Bitbuy breaks · 10 free monitors · No credit card
- Started May 29, 2026, 04:30 PM UTC · Resolved May 29, 2026, 05:03 PM UTC · 32m
- Issues with Quick Trade orders OngoingStarted May 29, 2026, 01:37 PM UTC · ● 15d 7h
- Issues cancelling Pro Trade orders ResolvedStarted May 28, 2026, 07:16 PM UTC · Resolved Jun 08, 2026, 05:36 PM UTC · 10d 22h
- Email verification issue ResolvedStarted May 15, 2026, 05:12 PM UTC · Resolved May 15, 2026, 10:06 PM UTC · 4h 53m
- Issues with Pro Trade’s Order Book ResolvedStarted May 07, 2026, 12:35 PM UTC · Resolved May 07, 2026, 08:08 PM UTC · 7h 32m
- Platform issues ResolvedStarted May 05, 2026, 07:42 PM UTC · Resolved May 06, 2026, 03:23 AM UTC · 7h 41m
- Started Apr 21, 2026, 09:28 PM UTC · Resolved Apr 21, 2026, 09:45 PM UTC · 17m
- E-transfer deposits down ResolvedStarted Apr 05, 2026, 01:30 PM UTC · Resolved Apr 06, 2026, 02:34 AM UTC · 13h 3m