Is Bitbuy down?

Last checked 3m ago
Current status
Bitbuy has degraded performance

Active incident: Issues with Quick Trade orders

Official status page: https://status.bitbuy.ca · Polled every 5 minutes · 24 components tracked

Bitbuy is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.

Real-time Bitbuy status, recent outages, and incident history — pulled directly from Bitbuy's official status page at https://status.bitbuy.ca every 5 minutes. Pingoru tracks 24 Bitbuy services and has captured 12 incidents in the last 90 days (97.34% uptime). Get email, Slack, Discord, or webhook alerts the moment Bitbuy reports a new incident — free for 5 monitors, no credit card.

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Bitbuy uptime 97.34% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 15d 7h
    Started May 29, 2026, 01:37 PM UTC
    Trading Engine
    Timeline · 2 updates
    • investigating · May 29, 2026, 01:37 PM UTC

      We are currently investigating issues with Quick Trade orders.

    • investigating · May 30, 2026, 08:42 PM UTC

      We are continuing to investigate this issue. Please be aware that following a recent platform update, you are now required to select the cryptocurrency you wish to buy or sell, and enter the desired amount. Currently, you may only trade from crypto-to-fiat or fiat-to-crypto. The empty CAD field is intentional.

    Latest: We are continuing to investigate this issue. Please be aware that following a recent platform update, you are now required to select the cryptocurrency you wish to buy or sell, and…

Recent outages & incidents

Past 90 days
  1. Resolved 32m
    Started May 29, 2026, 04:30 PM UTC · Resolved May 29, 2026, 05:03 PM UTC
    e-Transfer Deposits
    Timeline · 2 updates
    • identified · May 29, 2026, 04:30 PM UTC

      Our service providers are currently investigating an issue with Interac that is causing e-Transfer deposits to fail.

    • resolved · May 29, 2026, 05:03 PM UTC

      This issue should now be resolved.

    Latest: This issue should now be resolved.

  2. Resolved 10d 22h
    Started May 28, 2026, 07:16 PM UTC · Resolved Jun 08, 2026, 05:36 PM UTC
    Trading Engine
    Timeline · 3 updates
    • investigating · May 28, 2026, 07:16 PM UTC

      We are currently investigating an issue where some Pro Trade orders cannot be cancelled. Please contact our Support team if you are experiencing this issue: https://support.bitbuy.ca/hc/en-us/requests/new

    • investigating · May 29, 2026, 01:29 PM UTC

      We are continuing to investigate this issue.

    • resolved · Jun 08, 2026, 05:36 PM UTC

      This issue is now resolved.

    Latest: This issue is now resolved.

  3. Resolved 4h 53m
    Started May 15, 2026, 05:12 PM UTC · Resolved May 15, 2026, 10:06 PM UTC
    Verifications
    Timeline · 2 updates
    • investigating · May 15, 2026, 05:12 PM UTC

      New signups are unable to complete onboarding due to issues with email address verification. We are investigating and working on a fix.

    • resolved · May 15, 2026, 10:06 PM UTC

      This issue is now resolved.

    Latest: This issue is now resolved.

  4. Resolved 7h 32m
    Started May 07, 2026, 12:35 PM UTC · Resolved May 07, 2026, 08:08 PM UTC
    Trading Engine
    Timeline · 2 updates
    • investigating · May 07, 2026, 12:35 PM UTC

      We are currently investigating an issue with the Pro Trade order book.

    • resolved · May 07, 2026, 08:08 PM UTC

      This issue has been resolved. We are currently in cancel-only mode, meaning you will only be able to cancel existing trade orders from 4:10 pm EDT until the marketplace reopens at 4:40 pm EDT. After the marketplace reopens, you will be permitted to place new orders.

    Latest: This issue has been resolved. We are currently in cancel-only mode, meaning you will only be able to cancel existing trade orders from 4:10 pm EDT until the marketplace reopens at …

  5. Resolved 7h 41m
    Started May 05, 2026, 07:42 PM UTC · Resolved May 06, 2026, 03:23 AM UTC
    WebsiteiOS Appe-Transfer WithdrawalsSolana (SOL)Android AppBank WithdrawalsEthereum (ETH)Polkadot (DOT)Cardano (ADA)MATIC
    Timeline · 4 updates
    • investigating · May 05, 2026, 07:42 PM UTC

      We are currently investigating an issue with the platform. Please rest assured your funds are safe and we are working to resolve this as quickly as possible.

    • monitoring · May 05, 2026, 08:06 PM UTC

      Services are recovering and we are monitoring the results.

    • monitoring · May 05, 2026, 08:15 PM UTC

      This problem has been resolved. Thank you for your patience and understanding!

    • resolved · May 06, 2026, 03:23 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Bitbuy outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Bitbuy outage history →

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Outage history

Past 90 days · 8 incidents View full outage history →