Bitbuy experienced a major incident on May 15, 2026 affecting Verifications, lasting 4h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Verifications
Update timeline
- investigating May 15, 2026, 05:12 PM UTC
New signups are unable to complete onboarding due to issues with email address verification. We are investigating and working on a fix.
- resolved May 15, 2026, 10:06 PM UTC
This issue is now resolved.