Availity incident

Multiple Payers - BEACON HEALTH OPTIONS, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Resolved after 1 day 3 hours, affecting BEACON HEALTH OPTIONS, on June 7, 2026.

identified Jun 07, 2026, 04:02 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

Started
Jun 07, 2026, 03:18 AM UTC
Resolved
Jun 08, 2026, 07:16 AM UTC
Duration
1d 3h
Detected by Pingoru
Jun 07, 2026, 03:18 AM UTC

Affected components

BEACON HEALTH OPTIONS

Update timeline

  1. identified Jun 07, 2026, 03:18 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. identified Jun 07, 2026, 04:02 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  3. resolved Jun 08, 2026, 07:16 AM UTC

    This incident has been resolved.

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