Availity incident

NM - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 5, 2026 affecting NM, lasting 7h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 12:42 AM UTC
Resolved
Jun 05, 2026, 08:34 AM UTC
Duration
7h 51m
Detected by Pingoru
Jun 05, 2026, 12:42 AM UTC

Affected components

NM

Update timeline

  1. identified Jun 05, 2026, 12:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/AAA*42 errors. Customers are receiving timeout/AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Jun 05, 2026, 08:34 AM UTC

    This incident has been resolved.