Availity incident

HEALTH PLANS INCORPORATED - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 4, 2026 affecting HEALTH PLANS INCORPORATED, lasting 9h 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 11:18 PM UTC
Resolved
Jun 05, 2026, 08:50 AM UTC
Duration
9h 32m
Detected by Pingoru
Jun 04, 2026, 11:18 PM UTC

Affected components

HEALTH PLANS INCORPORATED

Update timeline

  1. identified Jun 04, 2026, 11:18 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved Jun 05, 2026, 08:50 AM UTC

    This incident has been resolved.