Availity incident

HEALTH PLANS INCORPORATED - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HEALTH PLANS INCORPORATED, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 11:18 PM UTC
Resolved
Ongoing
Duration
● 1h 39m
Detected by Pingoru
Jun 04, 2026, 11:18 PM UTC

Affected components

HEALTH PLANS INCORPORATED

Update timeline

  1. identified Jun 04, 2026, 11:18 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.