Availity incident

Multiple Payers - UNITED HEALTHCARE, UMR (FKA UMR WAUSAU), 36273, UMR (UMR WAUSAU), SCOTT AND WHITE HEALTH CARE PLAN, CAPITAL DISTRICT PHYSICIANS HEALTH PLAN (CDPHP) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry B2...

Availity experienced a notice incident on June 5, 2026 affecting UNITED HEALTHCARE and UMR (FKA UMR WAUSAU) and 1 more component, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started: Jun 05, 2026, 03:53 AM UTC
Resolved: Jun 05, 2026, 04:57 AM UTC
Duration: 1h 3m
Detected by Pingoru: Jun 05, 2026, 03:53 AM UTC

Affected components

UNITED HEALTHCAREUMR (FKA UMR WAUSAU)36273UMR (UMR WAUSAU)SCOTT AND WHITE HEALTH CARE PLANCAPITAL DISTRICT PHYSICIANS HEALTH PLAN (CDPHP)

Update timeline

identified Jun 05, 2026, 03:53 AM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 05, 2026, 04:57 AM UTC

This incident has been resolved.