Availity incident

IL621 - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 10, 2026 affecting IL621, lasting 18h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 01:26 AM UTC
Resolved
Jun 10, 2026, 08:05 PM UTC
Duration
18h 38m
Detected by Pingoru
Jun 10, 2026, 01:26 AM UTC

Affected components

IL621

Update timeline

  1. identified Jun 10, 2026, 01:26 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 10, 2026, 08:05 PM UTC

    This incident has been resolved.