Availity incident

HUMANA - Multiple Transactions - HCSR Inpatient Auth, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HUMANA, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 05, 2026, 05:51 AM UTC
Resolved
Ongoing
Duration
● 2h 12m
Detected by Pingoru
Jun 05, 2026, 05:51 AM UTC

Affected components

HUMANA

Update timeline

  1. identified Jun 05, 2026, 05:51 AM UTC

    We are seeing HCSR Inpatient Auth, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.