Availity incident

HUMANA - Multiple Transactions - HCSR Inpatient Auth, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions are currently unavailable.

Availity experienced a notice incident on June 5, 2026 affecting HUMANA, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started: Jun 05, 2026, 05:51 AM UTC
Resolved: Jun 05, 2026, 08:05 AM UTC
Duration: 2h 13m
Detected by Pingoru: Jun 05, 2026, 05:51 AM UTC

Affected components

HUMANA

Update timeline

identified Jun 05, 2026, 05:51 AM UTC

We are seeing HCSR Inpatient Auth, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Detailed Auth/Referral transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 05, 2026, 08:05 AM UTC

This incident has been resolved.