Availity incident

Multiple Payers - AmeriBen, AMERIBEN SOLUTIONS - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 9, 2026 affecting AmeriBen and AMERIBEN SOLUTIONS, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 01:33 PM UTC
Resolved
Jun 09, 2026, 03:42 PM UTC
Duration
2h 8m
Detected by Pingoru
Jun 09, 2026, 01:33 PM UTC

Affected components

AmeriBenAMERIBEN SOLUTIONS

Update timeline

  1. identified Jun 09, 2026, 01:33 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeouts. Customers are receiving VT05_035/VT02_030 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 09, 2026, 03:42 PM UTC

    This incident has been resolved.