Availity incident

Multiple Payers - BEACON HEALTH OPTIONS, MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM, MASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 13, 2026 affecting BEACON HEALTH OPTIONS and MARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEM and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 01:33 AM UTC
Resolved
Jul 13, 2026, 01:33 AM UTC
Duration
—
Detected by Pingoru
Jul 13, 2026, 01:33 AM UTC

Affected components

BEACON HEALTH OPTIONSMARYLAND PUBLIC BEHAVIORAL HEALTH SYSTEMMASSACHUSETTS BEHAVIORAL HEALTH PARTNERSHIP

Update timeline

  1. resolved Jul 13, 2026, 01:33 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_036 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: As of 7/12/2026, 8:00:00 AM we are seeing successful transactions. We are considering this issue resolved. There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.