Availity incident

FIDELIS CARE NEW YORK - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 11, 2026 affecting FIDELIS CARE NEW YORK, lasting 21h 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2026, 10:03 AM UTC
Resolved
Jul 12, 2026, 07:05 AM UTC
Duration
21h 2m
Detected by Pingoru
Jul 11, 2026, 10:03 AM UTC

Affected components

FIDELIS CARE NEW YORK

Update timeline

  1. identified Jul 11, 2026, 10:03 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 12, 2026, 07:05 AM UTC

    This incident has been resolved.