Availity incident

Multiple Payers - CARESOURCE OF OHIO, CARESOURCE OF INDIANA, CARESOURCE OF GEORGIA, HAP CARESOURCE MI HEALTH LINK (MEDICARE-MEDICAID PLAN) - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently un...

Notice Resolved View vendor source →

Availity experienced a notice incident on July 12, 2026 affecting CARESOURCE OF OHIO and CARESOURCE OF INDIANA and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 05:02 PM UTC
Resolved
Jul 12, 2026, 05:02 PM UTC
Duration
—
Detected by Pingoru
Jul 12, 2026, 05:02 PM UTC

Affected components

CARESOURCE OF OHIOCARESOURCE OF INDIANACARESOURCE OF GEORGIAHAP CARESOURCE MI HEALTH LINK (MEDICARE-MEDICAID PLAN)

Update timeline

  1. resolved Jul 12, 2026, 05:02 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: As of 7/12/2026, 11:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.