Availity incident

Multiple Payers - AMERIBEN SOLUTIONS, AmeriBen - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 9, 2026 affecting AMERIBEN SOLUTIONS and AmeriBen, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 10:33 PM UTC
Resolved
Jul 11, 2026, 10:01 AM UTC
Duration
1d 11h
Detected by Pingoru
Jul 09, 2026, 10:33 PM UTC

Affected components

AMERIBEN SOLUTIONSAmeriBen

Update timeline

  1. identified Jul 09, 2026, 10:33 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 11, 2026, 10:01 AM UTC

    This incident has been resolved.