Availity incident

EMPOWER ARKANSAS - Claim Status Inquiry - Claim Status Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 10, 2026 affecting EMPOWER ARKANSAS, lasting 42d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 06:28 PM UTC
Resolved
Aug 21, 2026, 10:25 PM UTC
Duration
42d 3h
Detected by Pingoru
Jul 10, 2026, 06:28 PM UTC

Affected components

EMPOWER ARKANSAS

Update timeline

  1. identified Jul 10, 2026, 06:28 PM UTC

    We are seeing Claim Status Inquiry transactions failing with VT06_036 errors. Customers are receiving Empty Payload errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.