Automatiq Sync App incident
Ticketmaster Purchases - Incorrect PO quantities
Resolved after 18 days 22 hours, affecting Sync Application UI, on May 15, 2024.
We have identified and resolved an issue related to quantities on Ticketmaster purchase order creation between Yesterday, May 14 at 4:45PM Eastern and Today, May 15, at 11:20 AM. Please review any TM purchases created by Sync in this timeframe, as there could potentially be a mismatched quantity between the purchase itself and the PO created in the point of sale.
Affected components
Update timeline
- monitoring May 15, 2024, 04:21 PM UTC
We have identified and resolved an issue related to quantities on Ticketmaster purchase order creation between Yesterday, May 14 at 4:45PM Eastern and Today, May 15, at 11:20 AM. Please review any TM purchases created by Sync in this timeframe, as there could potentially be a mismatched quantity between the purchase itself and the PO created in the point of sale.
- resolved Jun 03, 2024, 02:47 PM UTC
This incident has been resolved as of May 15th, 2024
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