- Detected by Pingoru
- Jun 17, 2026, 03:48 PM UTC
- Resolved
- Jun 17, 2026, 04:37 PM UTC
- Duration
- 49m
Affected: Autodesk.com
Timeline · 2 updates
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investigating Jun 17, 2026, 03:48 PM UTC
We are investigating an issue where customers are unable to view support article content under the Account Management section on Autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Jun 17, 2026, 04:37 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 03:44 PM UTC
- Resolved
- Jun 17, 2026, 03:52 PM UTC
- Duration
- 8m
Affected: BIM 360 Model Coordination (European Union)
Timeline · 2 updates
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investigating Jun 17, 2026, 03:44 PM UTC
We are investigating an issue where customers are experiencing issues with misaligned models in the BIM 360 Model Coordination viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Jun 17, 2026, 03:52 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 09:18 AM UTC
- Resolved
- Jun 17, 2026, 09:18 AM UTC
- Duration
- —
Affected: Autodesk account
Timeline · 1 update
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resolved Jun 17, 2026, 09:18 AM UTC
On June 16, 2026 at 01:00 PM PST, Autodesk identified an issue where customers received multiple email notifications for a single role change action within User Management Service in Autodesk account. The issue affected notifications only; no duplicate role changes or permission updates occurred within the system. Once the issue was resolved on June 16, 2026 at 10:00 PM PST, Autodesk account returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2026, 04:24 PM UTC
- Resolved
- Jun 16, 2026, 04:24 PM UTC
- Duration
- —
Affected: Fusion
Timeline · 1 update
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resolved Jun 16, 2026, 04:24 PM UTC
On June 02, 2026, at 05:48 AM PDT, Autodesk identified an issue where customers were unable to create milestones in Fusion. Once the issue was resolved on June 08, 2026, at 04:12 PM PDT, Fusion returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2026, 12:55 PM UTC
- Resolved
- Jun 16, 2026, 02:49 PM UTC
- Duration
- 1h 53m
Affected: Collaboration for AutoCAD Plant 3D (European Union)
Timeline · 3 updates
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investigating Jun 16, 2026, 12:55 PM UTC
We are investigating an issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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identified Jun 16, 2026, 01:51 PM UTC
We have identified the cause of the issue where customers are unable to access projects in Collaboration for AutoCAD Plant 3D in European Union. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Jun 16, 2026, 02:49 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Jun 16, 2026, 12:10 PM UTC
- Resolved
- Jun 16, 2026, 12:10 PM UTC
- Duration
- —
Affected: Autodesk Support
Timeline · 1 update
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resolved Jun 16, 2026, 12:10 PM UTC
On June 16, 2026, at 03:22 AM PDT, Autodesk identified an issue where customers were unable to receive Email responses from Autodesk Support. Once the issue was resolved on June 16, 2026, at 04:39 AM PDT, Autodesk Support returned to normal operation. This incident has been resolved. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Jun 13, 2026, 09:14 AM UTC
- Resolved
- Jun 13, 2026, 09:14 AM UTC
- Duration
- —
Affected: Forma Build
Timeline · 1 update
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resolved Jun 13, 2026, 09:14 AM UTC
On June 13, 2026 at 01:07 AM PDT, Autodesk identified an issue where customers were unable to access ACS Forms within Forma Build. Once the issue was resolved on June 13, 2026 at 01:13 AM PDT, Forma Build returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 04:24 PM UTC
- Resolved
- Jun 10, 2026, 04:42 PM UTC
- Duration
- 18m
Affected: Other Business Systems
Timeline · 2 updates
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investigating Jun 10, 2026, 04:24 PM UTC
We are investigating an issue where customers are experiencing invalid, unknown, or incorrect caller ID when receiving outbound calls from the Autodesk Sales team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Jun 10, 2026, 04:42 PM UTC
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 12:34 PM UTC
- Resolved
- Jun 10, 2026, 01:46 PM UTC
- Duration
- 1h 11m
Affected: APS - Data Management (Canada)
Timeline · 3 updates
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investigating Jun 10, 2026, 12:34 PM UTC
We are investigating an issue where customers are experiencing issues in creating new items and versions in APS - Data Management in Canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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identified Jun 10, 2026, 01:35 PM UTC
We have identified the cause of the issue where customers are experiencing issues in creating new items and versions in APS - Data Management in Canada region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Jun 10, 2026, 01:46 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 06:23 AM UTC
- Resolved
- Jun 10, 2026, 07:11 AM UTC
- Duration
- 47m
Affected: Autodesk accountOther Business Systems
Timeline · 2 updates
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investigating Jun 10, 2026, 06:23 AM UTC
We are investigating an issue where customers are experiencing issues activating serial number licenses and generating network license files in Account portal and RegisterOnce. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Jun 10, 2026, 07:11 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Jun 09, 2026, 07:06 PM UTC
- Resolved
- Jun 09, 2026, 07:34 PM UTC
- Duration
- 27m
Affected: TradeTapp
Timeline · 2 updates
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investigating Jun 09, 2026, 07:06 PM UTC
We are investigating an issue where customers are unable to receive emails from TradeTapp. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Jun 09, 2026, 07:34 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Jun 03, 2026, 04:42 PM UTC
- Resolved
- Jun 03, 2026, 04:42 PM UTC
- Duration
- —
Affected: Fusion Mobile
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Jun 03, 2026, 02:15 PM UTC
- Resolved
- Jun 03, 2026, 02:33 PM UTC
- Duration
- 17m
Affected: Fusion Team
Timeline · 2 updates
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investigating Jun 03, 2026, 02:15 PM UTC
We are investigating an issue where customers are unable to view the BOM (Bill of Materials) and Properties tabs within Fusion team. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Jun 03, 2026, 02:33 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- May 30, 2026, 04:11 AM UTC
- Resolved
- May 30, 2026, 04:54 AM UTC
- Duration
- 42m
Affected: Forma - Admin ConsoleFusion
Timeline · 3 updates
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investigating May 30, 2026, 04:11 AM UTC
We are investigating an issue where customers are experiencing latency and elevated errors while accessing Forma - Admin Console and Fusion. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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identified May 30, 2026, 04:22 AM UTC
We have identified the cause of the issue where customers are experiencing latency and elevated errors while accessing Forma - Admin Console and Fusion. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
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resolved May 30, 2026, 04:54 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- May 29, 2026, 07:39 PM UTC
- Resolved
- May 29, 2026, 07:45 PM UTC
- Duration
- 6m
Affected: Autodesk Assistant
Timeline · 2 updates
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investigating May 29, 2026, 07:39 PM UTC
We are investigating an issue where customers are unable to view chat messages after opening shared links in a new tab in Autodesk Assistant. As a workaround, customers can still access the required links via email communication without disruption. We are actively looking into this and will provide an update within 60 minutes or sooner as more information becomes available.
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resolved May 29, 2026, 07:45 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- May 29, 2026, 04:33 PM UTC
- Resolved
- May 29, 2026, 04:33 PM UTC
- Duration
- —
Affected: Forma - Reports
Timeline · 1 update
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resolved May 29, 2026, 04:33 PM UTC
On May 29, 2026 at 3:04 AM PDT, Autodesk identified an issue where customers were unable to generate reports for newly created Forms within the Forma - Reports. Once the issue was resolved on May 29, 2026 at7:30 AM PDT, all returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- May 29, 2026, 04:19 PM UTC
- Resolved
- May 29, 2026, 05:34 PM UTC
- Duration
- 1h 14m
Affected: APS - Model Derivative
Timeline · 2 updates
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investigating May 29, 2026, 04:19 PM UTC
We are investigating an issue where customers are intermittently experiencing issues while accessing and loading models within APS Model Derivative. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved May 29, 2026, 05:34 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- May 27, 2026, 04:46 AM UTC
- Resolved
- May 27, 2026, 05:42 AM UTC
- Duration
- 55m
Affected: Revit Cloud Worksharing / Cloud Models
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 09:34 PM UTC
- Resolved
- May 21, 2026, 09:34 PM UTC
- Duration
- —
Affected: FPTR
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 04:10 PM UTC
- Resolved
- May 21, 2026, 04:46 PM UTC
- Duration
- 35m
Affected: Forma - Insight
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 09:57 AM UTC
- Resolved
- May 14, 2026, 10:32 AM UTC
- Duration
- 34m
Affected: Autodesk Parameters ServiceAutodesk Parameters Service (Australia)Autodesk Parameters Service (Canada)Autodesk Parameters Service (European Union)Autodesk Parameters Service (Germany)Autodesk Parameters Service (India)Autodesk Parameters Service (Japan)Autodesk Parameters Service (UK)
Timeline · 2 updates
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investigating May 14, 2026, 09:57 AM UTC
We are investigating an issue where customers are unable to load and access features involving custom enums and spec Autodesk Parameters within Revit. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved May 14, 2026, 10:32 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 09:44 PM UTC
- Resolved
- May 13, 2026, 10:00 PM UTC
- Duration
- 15m
Affected: Forma TakeoffForma Takeoff (Australia)Forma Takeoff (Canada)Forma Takeoff (European Union)Forma Takeoff (Germany)Forma Takeoff (India)Forma Takeoff (Japan)Forma Takeoff (UK)
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- May 13, 2026, 06:44 PM UTC
- Resolved
- May 13, 2026, 08:32 PM UTC
- Duration
- 1h 47m
Affected: Forma - Admin Console
Timeline · 3 updates
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investigating May 13, 2026, 06:44 PM UTC
We are investigating an issue where customers are experiencing intermittent errors while trying to access the Activity Log within Forma - Admin Console. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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investigating May 13, 2026, 07:48 PM UTC
We are continuing to investigate an issue where customers are experiencing intermittent access issues to the Activity Log within Forma – Admin Console in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
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resolved May 13, 2026, 08:32 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- May 08, 2026, 01:23 AM UTC
- Resolved
- May 08, 2026, 03:10 AM UTC
- Duration
- 1h 46m
Affected: Flow Platform GraphQL API
Timeline · 4 updates
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 05:22 PM UTC
- Resolved
- May 06, 2026, 06:26 PM UTC
- Duration
- 1h 3m
Affected: PlanGrid
Timeline · 3 updates
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investigating May 06, 2026, 05:22 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to export PDFs from multiple PlanGrid tools. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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investigating May 06, 2026, 05:30 PM UTC
We are continuing to investigate where customers are experiencing an issue where they are unable to export PDFs from multiple PlanGrid tools. We will provide an update within 60 minutes or sooner if we have more information to share.
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resolved May 06, 2026, 06:26 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
