Autodesk incident

Multiple Autodesk Products

Minor Resolved View vendor source →

Autodesk experienced a minor incident on July 23, 2026 affecting BIM Collaborate and BIM Collaborate (Australia) and 1 more component, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 03:36 PM UTC
Resolved
Jul 23, 2026, 04:20 PM UTC
Duration
43m
Detected by Pingoru
Jul 23, 2026, 03:36 PM UTC

Affected components

BIM CollaborateBIM Collaborate (Australia)BIM Collaborate (Canada)BIM Collaborate (European Union)BIM Collaborate (Germany)BIM Collaborate (India)BIM Collaborate (Japan)BIM Collaborate (UK)BuildingConnectedContent Catalog

Update timeline

  1. investigating Jul 23, 2026, 03:36 PM UTC

    We are investigating reports of customers experiencing an issue where they are unable to sign in to multiple Autodesk products using Single Sign-On (SSO). Existing authenticated sessions remain unaffected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Jul 23, 2026, 04:20 PM UTC

    After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.