Is Autodesk down?

Last checked 6m ago
Current status
Autodesk has degraded performance

Active incident: BIM 360 Glue End of Life

Official status page: https://health.autodesk.com · Polled every 5 minutes · 272 components tracked

Autodesk is reporting degraded performance right now (last checked 6m ago). Services are up but slower or partially failing.

Real-time Autodesk status, recent outages, and incident history — pulled directly from Autodesk's official status page at https://health.autodesk.com every 5 minutes. Pingoru tracks 272 Autodesk services and has captured 154 incidents in the last 90 days (97.34% uptime). Get email, Slack, Discord, or webhook alerts the moment Autodesk reports a new incident — free for 5 monitors, no credit card.

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Autodesk uptime 97.34% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 41d 4h
    Started Aug 06, 2026, 12:35 PM UTC
    BIM 360 Glue [EOL]BIM 360 Glue (European Union) [EOL]
    Timeline · 1 update
    • monitoring · Aug 06, 2026, 12:35 PM UTC

      On August 4, 2026, BIM 360 Glue will reach end of life (EOL). Questions? Please see the FAQ link below or contact Autodesk Support for assistance. https://help.autodesk.com/view/BIM360/ENU/?guid=GUID-5277DEB0-74F7-4314-84D7-3EF51BDC35D2

    Latest: On August 4, 2026, BIM 360 Glue will reach end of life (EOL). Questions? Please see the FAQ link below or contact Autodesk Support for assistance. https://help.autodesk.com/view/BI…

Recent outages & incidents

Past 90 days
  1. Resolved
    Started Sep 16, 2026, 02:08 PM UTC · Resolved Sep 16, 2026, 02:08 PM UTC
    Fusion Manage
    Timeline · 1 update
    • resolved · Sep 16, 2026, 02:08 PM UTC

      On September 15, 2026, at 10:00 AM PDT, Autodesk identified an issue where customers using webhook-based workflows in Fusion Manage experienced significant delays in workflow execution due to delayed webhook event processing. Once the issue was resolved on September 15, 2026, at 07:24 PM PDT, Fusion Manage returned to normal operation. This is a retroactive notification, as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

    Latest: On September 15, 2026, at 10:00 AM PDT, Autodesk identified an issue where customers using webhook-based workflows in Fusion Manage experienced significant delays in workflow execu…

  2. Resolved 6h 45m
    Started Sep 16, 2026, 08:59 AM UTC · Resolved Sep 16, 2026, 03:45 PM UTC
    Autodesk accountAutodesk SupportAutodesk Assistant
    Timeline · 7 updates
    • investigating · Sep 16, 2026, 08:59 AM UTC

      We are investigating an issue where customers are experiencing intermittent issues while contacting Autodesk Support via calls and chat. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

    • investigating · Sep 16, 2026, 09:59 AM UTC

      We have identified that this service disruption is related to a third-party service provider. Customers continue to experience intermittent issues contacting Autodesk Support via phone or chat. We have also identified additional impact to support functionality. Customers are unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

    • identified · Sep 16, 2026, 11:26 AM UTC

      We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant, or Create a Case in Autodesk Assistant. We are actively investigating this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

    • identified · Sep 16, 2026, 12:29 PM UTC

      We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We are actively investigating this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.

    • identified · Sep 16, 2026, 01:32 PM UTC

      We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We will provide an update within 60 minutes or sooner if we have more information to share.

    • identified · Sep 16, 2026, 02:29 PM UTC

      We are continuing to work on resolving this issue, where customers are experiencing intermittent issues contacting Autodesk Support via phone or chat, as well as disruptions to certain support functionalities. Customers are currently unable to use Schedule a Call in Autodesk Account and Autodesk Assistant or Create a Case in Autodesk Assistant. We will provide an update within 60 minutes or sooner if we have more information to share.

    • resolved · Sep 16, 2026, 03:45 PM UTC

      All services have returned to normal operation. Thank you for your patience and understanding as we worked to resolve this issue.

    Latest: All services have returned to normal operation. Thank you for your patience and understanding as we worked to resolve this issue.

  3. Resolved 13h 57m
    Started Sep 15, 2026, 08:31 PM UTC · Resolved Sep 16, 2026, 10:29 AM UTC
    APS - Webhooks
    Timeline · 8 updates
    • investigating · Sep 15, 2026, 08:31 PM UTC

      We are investigating an issue where customers are experiencing significant delays in APS Webhooks event delivery. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

    • investigating · Sep 15, 2026, 09:30 PM UTC

      We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 60 minutes or sooner if we have more information to share.

    • investigating · Sep 15, 2026, 10:30 PM UTC

      We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 60 minutes or sooner if we have more information to share.

    • investigating · Sep 15, 2026, 11:35 PM UTC

      We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 2 hours or sooner if we have more information to share.

    • investigating · Sep 16, 2026, 01:36 AM UTC

      We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 2 hours or sooner if we have more information to share.

    • investigating · Sep 16, 2026, 03:30 AM UTC

      We are continuing to investigate an issue where customers are experiencing significant delays in APS Webhooks event delivery. We will provide an update within 6 hours or sooner if we have more information to share.

    • monitoring · Sep 16, 2026, 06:33 AM UTC

      We have implemented a solution to resolve the issue where customers are experiencing significant delays in APS Webhooks event delivery and our team is currently monitoring the situation. We will provide an update within 6 hours or sooner if we have more information to share.

    • resolved · Sep 16, 2026, 10:29 AM UTC

      The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

    Latest: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

  4. Resolved 1h 57m
    Started Sep 15, 2026, 11:59 AM UTC · Resolved Sep 15, 2026, 01:56 PM UTC
    Autodesk account
    Timeline · 3 updates
    • investigating · Sep 15, 2026, 11:59 AM UTC

      We are investigating an issue where customers are experiencing intermittent errors when updating their payment method through the Accounts Portal or completing a purchase through Checkout. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

    • identified · Sep 15, 2026, 01:00 PM UTC

      We have identified the cause of the issue where customers are experiencing intermittent errors when updating their payment method through the Autodesk account or completing a purchase through Checkout. Our team is actively working on resolving this as quickly as possible. We will provide an update within 2 hours or sooner if we have more information to share.

    • resolved · Sep 15, 2026, 01:56 PM UTC

      The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

    Latest: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

  5. Resolved 1h 3m
    Started Sep 11, 2026, 05:47 PM UTC · Resolved Sep 11, 2026, 06:50 PM UTC
    Autodesk account
    Timeline · 3 updates
    • investigating · Sep 11, 2026, 05:47 PM UTC

      We are investigating an issue where a subset of customers may be unable to access Autodesk products and subscriptions or manage users in Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

    • investigating · Sep 11, 2026, 06:15 PM UTC

      We are continuing to investigate an issue where a subset of customers may be unable to assign new Autodesk products and subscriptions or manage users in Autodesk account. We will provide an update within 60 minutes or sooner if we have more information to share.

    • resolved · Sep 11, 2026, 06:50 PM UTC

      The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

    Latest: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

See the full Autodesk outage history

123 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Autodesk outage history →

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Outage history

Past 90 days · 128 incidents View full outage history →
  • Fusion Manage Resolved
    Started Sep 16, 2026, 02:08 PM UTC · Resolved Sep 16, 2026, 02:08 PM UTC ·
  • Started Sep 16, 2026, 08:59 AM UTC · Resolved Sep 16, 2026, 03:45 PM UTC · 6h 45m
  • Started Sep 15, 2026, 08:31 PM UTC · Resolved Sep 16, 2026, 10:29 AM UTC · 13h 57m
  • Started Sep 15, 2026, 11:59 AM UTC · Resolved Sep 15, 2026, 01:56 PM UTC · 1h 57m
  • Started Sep 11, 2026, 05:47 PM UTC · Resolved Sep 11, 2026, 06:50 PM UTC · 1h 3m
  • Started Sep 11, 2026, 05:49 AM UTC · Resolved Sep 11, 2026, 07:03 AM UTC · 1h 13m
  • Tinkercad Resolved
    Started Sep 11, 2026, 01:58 AM UTC · Resolved Sep 11, 2026, 12:45 PM UTC · 10h 46m
  • Started Sep 10, 2026, 08:19 PM UTC · Resolved Sep 10, 2026, 08:19 PM UTC ·