Auth0 Outage History
Auth0 is up right nowPingoru has recorded 27 incidents for Auth0: 27 in the last 12 months and 10 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 13 of 720 (2%) |
| May 2026 | 1 | 128 of 744 (17%) |
| June 2026 | 5 | 4 of 720 (1%) |
| July 2026 | 2 | 3 of 744 (0%) |
| August 2026 | 3 | 20 of 744 (3%) |
| September 2026 | 3 | 2 of 720 (0%) |
| October 2026 | 5 | 1 of 744 (0%) |
| November 2026 | 0 | 0 of 113 (0%) |
Incidents, newest first
Critical October 23, 2026 Third-Party Outage Impacting US-1 Public Cloud 5m Auth0 US-1 (Production) (Authentication), Auth0 US-1 (Production) (Machine to Machine)
Started Oct 23, 2026, 05:39 PM UTC· resolved Oct 23, 2026, 05:45 PM UTC
- investigating Oct 23, 2026, 05:39 PM UTC
On October 23, 2026, between approximately 15:20 and 15:50 UTC, an infrastructure-level outage occurred with our third-party Edge provider, impacting authentication services on the US-1 Public Cloud environment for requests routing through a specific region. Our provider has reported that this issue has been mitigated after deploying a fix for the issue. We've been monitoring the environment to ensure stability and are actively engaging with our service provider about the root cause of the event.
- resolved Oct 23, 2026, 05:45 PM UTC
After monitoring the affected environments to ensure stability, we confirm that previously affected services have been restored following the fixes deployed by our third-party service provider. A root cause analysis (RCA) will be posted here within 10 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Nov 02, 2026, 06:39 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-10-23\_-\_Third\_Party\_Regional\_Outage\_Impacting\_Private\_and\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/2026-10-23_-_Third_Party_Regional_Outage_Impacting_Private_and_Public_Cloud_Environments.pdf)
Notice October 14, 2026 We have detected an issue. – Auth0 US-1 (Production) (Authentication), Auth0 US-1 (Production) (Machine to Machine), Auth0 US-3 (Production) (Authentication), Auth0 US-3 (Production) (Machine to Machine) and 4 more
Started Oct 14, 2026, 05:32 AM UTC· resolved Oct 14, 2026, 05:32 AM UTC
- resolved Oct 14, 2026, 05:32 AM UTC
The vendor has applied the mitigation, and observed 5xx errors have subsided. Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
Major October 14, 2026 Elevated Errors on Multiple Public Cloud Environments 30m Auth0 US-1 (Production) (Authentication), Auth0 US-1 (Production) (Machine to Machine), Auth0 US-3 (Production) (Authentication), Auth0 US-3 (Production) (Machine to Machine) and 4 more
Started Oct 14, 2026, 05:01 AM UTC· resolved Oct 14, 2026, 05:32 AM UTC
- investigating Oct 14, 2026, 05:01 AM UTC
We are currently investigating an incident that impacted our services. Users may experience issues with authentication functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- resolved Oct 14, 2026, 05:32 AM UTC
Our investigation has determined that the issue originated from infrastructure hosted by our third-party service provider. Elevated errors on the environment have subsided, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Oct 23, 2026, 08:05 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-10-14\_-\_Third-Party\_Outage\_Impacting\_Public\_and\_Private\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/2026-10-14_-_Third-Party_Outage_Impacting_Public_and_Private_Cloud_Environments.pdf)
Major October 9, 2026 Elevated Errors on US-4 Public Cloud 12m Auth0 US-4 (Production) (Authentication), Auth0 US-4 (Production) (Machine to Machine), Auth0 US-4 (Production) (Management API)
Started Oct 09, 2026, 07:00 PM UTC· resolved Oct 09, 2026, 07:13 PM UTC
- investigating Oct 09, 2026, 07:00 PM UTC
We're currently investigating an incident that impacted our services. This event impacts authentication and Management API functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- monitoring Oct 09, 2026, 07:01 PM UTC
We've identified a load spike event that caused elevated service errors on the US-4 Public Cloud environment. These errors have subsided after our autoscaling mechanisms triggered. The issue has self-resolved, and we're monitoring the environment to ensure stability. We'll provide further updates with new information or when changes in status occur.
- resolved Oct 09, 2026, 07:13 PM UTC
After monitoring the environment to ensure stability, we confirm that services have been restored. Our investigation into the full root cause will continue, as we confirm the source of the issue. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Oct 15, 2026, 07:06 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-10-09_-_Elevated_Service_Errors_on_US-4_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-10-09_-_Elevated_Service_Errors_on_US-4_Public_Cloud_Environment.pdf)
Major October 9, 2026 We have detected an issue. 21m Auth0 US-4 (Production) (Authentication), Auth0 US-4 (Production) (Machine to Machine), Auth0 US-4 (Production) (Management API)
Started Oct 09, 2026, 06:52 PM UTC· resolved Oct 09, 2026, 07:13 PM UTC
- investigating Oct 09, 2026, 06:52 PM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
Critical September 30, 2026 Elevated Errors on US-5 Public Cloud 52m Auth0 US-5 (Production) (Authentication), Auth0 US-5 (Production) (Machine to Machine), Auth0 US-5 (Production) (Management API)
Started Sep 30, 2026, 08:32 PM UTC· resolved Sep 30, 2026, 09:24 PM UTC
- investigating Sep 30, 2026, 08:11 PM UTC
We are currently investigating an incident that impacted our services. Users may experience issues with authentication functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- identified Sep 30, 2026, 08:32 PM UTC
We're continuing to investigate the service disruption on the US-5 Public Cloud Environment. We're assessing service metrics and logs to determine the source of the issue. We're evaluating a potential issue within infrastructure hosted by our third-party service provider. We'll provide further updates as our investigation progresses, and as changes in status occur.
- identified Sep 30, 2026, 08:54 PM UTC
We're actively investigating with our third-party provider regarding the latency discrepancies that we observe within their hosted infrastructure. Additionally, we're investigating an issue involving a high number of service connections causing exhaustion on backend resources. We'll continue to provide updates as we proceed to address the root cause of the service disruption.
- monitoring Sep 30, 2026, 09:14 PM UTC
We've observed that service error rates on the US-5 Public Cloud Environment have subsided and returned to baseline, marking a return to service functionality. The service disruption has been mitigated and we're monitoring the ensure stability. Meanwhile, our investigation is continuing and we're collaborating with our third-party provider's technical teams to identify and address the root cause of the issue within their hosted infrastructure.
- resolved Sep 30, 2026, 09:24 PM UTC
After monitoring the environment to ensure stability, we observe that services have been restored. Our investigation into origin of the event will continue, in collaboration with our third-party provider. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Oct 07, 2026, 07:38 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-09-30_-_Elevated_Errors_on_US-5_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-09-30_-_Elevated_Errors_on_US-5_Public_Cloud_Environment.pdf)
Major September 16, 2026 We have detected an issue. 49m Auth0 US-5 (Production) (Authentication), Auth0 US-5 (Production) (Machine to Machine)
Started Sep 16, 2026, 03:06 AM UTC· resolved Sep 16, 2026, 03:55 AM UTC
- investigating Sep 16, 2026, 03:06 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- investigating Sep 16, 2026, 03:40 AM UTC
We are continuing to investigate the issue and will provide further updates with changes in the incident status as our mitigation efforts progress.
- monitoring Sep 16, 2026, 03:47 AM UTC
The Auth0 Engineering team has applied the mitigation and observed the service is restoring. We're monitoring the environment to ensure stability.
- resolved Sep 16, 2026, 03:55 AM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Sep 25, 2026, 09:08 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-09-16_-_Elevated_Errors_on_US-5_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-09-16_-_Elevated_Errors_on_US-5_Public_Cloud_Environment.pdf)
Critical September 1, 2026 Elevated Error Rates on Multiple Cloud Environments 10m Auth0 US-1 (Production) (Authentication), Auth0 US-1 (Production) (Machine to Machine), Auth0 US-3 (Production) (Authentication), Auth0 US-3 (Production) (Machine to Machine) and 8 more
Started Sep 01, 2026, 03:50 PM UTC· resolved Sep 01, 2026, 04:01 PM UTC
- investigating Sep 01, 2026, 03:50 PM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- resolved Sep 01, 2026, 04:01 PM UTC
The Auth0 Engineering team has applied a fix for the issue. Error rates on affected environments are subsiding. Impacted customers should observe service restoration at this time. After monitoring the environment to ensure service stability, we're considering this incident resolved.
- resolved Sep 03, 2026, 06:23 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-09-01_-_Elevated_Errors_On_Multiple_Public_and_Private_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-09-01_-_Elevated_Errors_On_Multiple_Public_and_Private_Cloud_Environments.pdf)
Major August 27, 2026 We have detected an issue. 1h 35m Auth0 US-3 (Production) (Authentication), Auth0 US-3 (Production) (Multifactor Authentication), Auth0 US-3 (Production) (Management API)
Started Aug 27, 2026, 10:28 AM UTC· resolved Aug 27, 2026, 12:03 PM UTC
- investigating Aug 27, 2026, 10:28 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- identified Aug 27, 2026, 10:56 AM UTC
We have identified the cause, and have performed a rollback. We will provide further updates with changes in the incident status and as our mitigation efforts progress.
- monitoring Aug 27, 2026, 11:06 AM UTC
The Auth0 Engineering team has applied a fix for the issue and we're monitoring the environment to ensure stability.
- resolved Aug 27, 2026, 12:03 PM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Sep 08, 2026, 10:15 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-08-27_-_Increased_Error_Rates_in_US-3_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-08-27_-_Increased_Error_Rates_in_US-3_Public_Cloud_Environment.pdf)
Minor August 25, 2026 Tenant Logs Service Impacted on EU-2 Public Cloud 37m Auth0 EU-2 (Production) (Authentication), Auth0 EU-2 (Production) (Machine to Machine)
Started Aug 25, 2026, 07:21 AM UTC· resolved Aug 25, 2026, 07:58 AM UTC
- investigating Aug 25, 2026, 07:21 AM UTC
We're investigating an issue that impacted the Tenant Log Streaming service on the EU-2 Public Cloud environment. Customers may not be able to access their log data through the streaming service.
- monitoring Aug 25, 2026, 07:42 AM UTC
We've mitigated the issue by performing a restart on the affected Tenant Log Streaming service in the EU-2 Public Cloud environment. Customers should observe service functionality returning. We're monitoring the environment to ensure stability.
- resolved Aug 25, 2026, 07:58 AM UTC
After monitoring the environment, we confirm that the issue remains mitigated, and we're considering this incident as resolved. We apologize for the impact that this event has caused on your users. A Root Cause Analysis detailing this event will be shared within 21 business days.
- resolved Sep 22, 2026, 12:37 AM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-08-14\_-\_Tenant\_Logs\_Service\_Disruption\_on\_Multiple\_Environments.pdf](https://cdn.auth0.com/blog/2026-08-14_-_Tenant_Logs_Service_Disruption_on_Multiple_Environments.pdf)
Minor August 6, 2026 Tenant Logs and Group Memberships Impacted on US-5 Public Cloud 17h 32m Auth0 US-5 (Production) (Tenant Logs)
Started Aug 06, 2026, 08:09 PM UTC· resolved Aug 07, 2026, 01:42 PM UTC
- investigating Aug 06, 2026, 08:09 PM UTC
We're currently investigating an issue affecting tenant logs and management of group memberships. We'll provide updates regarding our progress or as our investigation status changes.
- resolved Aug 07, 2026, 01:42 PM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 14 business days. We sincerely apologize for the impact this had on you and your users.
Critical July 24, 2026 Regional Service Disruption on Public Cloud Environments 36m Auth0 US-1 (Production) (Authentication), Auth0 US-1 (Production) (Machine to Machine), Auth0 US-1 (Production) (Management API), Auth0 US-1 (Production) (Auth0 Dashboard) and 4 more
Started Jul 24, 2026, 11:09 AM UTC· resolved Jul 24, 2026, 11:45 AM UTC
- investigating Jul 24, 2026, 11:09 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- monitoring Jul 24, 2026, 11:12 AM UTC
The issue self-resolved and we're monitoring the environment to ensure stability.
- resolved Jul 24, 2026, 11:45 AM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Aug 03, 2026, 09:12 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf](https://cdn.auth0.com/website/2026-07-24_-_Multiple_Cloud_Environments_Impacted_by_Regional_Outage.pdf)
Major July 14, 2026 We have detected an issue. 2h 40m Auth0 US-1 (Production) (Tenant Logs)
Started Jul 14, 2026, 02:49 AM UTC· resolved Jul 14, 2026, 05:29 AM UTC
- investigating Jul 14, 2026, 02:49 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- identified Jul 14, 2026, 03:08 AM UTC
We have identified an issue with our tenant logs streaming service. We will provide further updates with changes in the incident status and as our mitigation efforts progress.
- identified Jul 14, 2026, 03:42 AM UTC
We have identified an issue with our tenant logs streaming service. We are continuing to investigate the root cause and will provide further updates with changes in the incident status and as our mitigation efforts progress. This issue is not impacting any core authentication services.
- identified Jul 14, 2026, 04:26 AM UTC
We are continuing to investigate the root cause in our tenant logs streaming service. The tenant logs are accessible via Auth0 management dashboard. We will provide next update at 7am UTC with any changes in the incident status and as our mitigation efforts progress. This issue is not impacting any core authentication services.
- resolved Jul 14, 2026, 05:29 AM UTC
Services have been restored. We sincerely apologize for the impact this had on you and your users.
- resolved Aug 15, 2026, 11:17 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-07-14\_-\_Tenant\_Logs\_Impacted\_on\_US-1\_Public\_Cloud\_Environment.pdf](https://cdn.auth0.com/blog/2026-07-14_-_Tenant_Logs_Impacted_on_US-1_Public_Cloud_Environment.pdf)
Major June 26, 2026 We have detected an issue. 53m Auth0 US-1 (Production) (Authentication), Auth0 US-1 (Production) (Machine to Machine)
Started Jun 26, 2026, 06:57 AM UTC· resolved Jun 26, 2026, 07:50 AM UTC
- investigating Jun 26, 2026, 06:57 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- monitoring Jun 26, 2026, 07:23 AM UTC
The service has recovered from the issue and we're monitoring the environment to ensure stability.
- resolved Jun 26, 2026, 07:50 AM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Jul 08, 2026, 05:31 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-26_-_Increased_Error_Rates_on_US-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-26_-_Increased_Error_Rates_on_US-1_Public_Cloud_Environment.pdf)
Major June 22, 2026 Elevated Errors on US-5 Public Cloud Environment 40m Auth0 US-5 (Production) (Authentication), Auth0 US-5 (Production) (Machine to Machine), Auth0 US-5 (Production) (Multifactor Authentication), Auth0 US-5 (Production) (Management API)
Started Jun 22, 2026, 03:48 PM UTC· resolved Jun 22, 2026, 04:28 PM UTC
- investigating Jun 22, 2026, 03:41 PM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- identified Jun 22, 2026, 03:48 PM UTC
An elevated volume of errors are being observed on the US-5 Public Cloud environment, affecting a subset of customers. We've identified a load-shedding event that appear connected to the event. We've disabled ingress load shedding to mitigate impact and are monitoring for recovery. We will provide further updates with changes in the incident status and as our mitigation efforts progress.
- monitoring Jun 22, 2026, 04:22 PM UTC
After performing our previous step in disabling ingress load shedding on the US-5 Public Cloud environment, we've since observed subsiding error rates, and have received customer confirmations that services are recovering. We're continuing to monitor the environment for stability and will continue to provide updates regarding service status.
- resolved Jun 22, 2026, 04:28 PM UTC
After monitoring the environment to ensure stability, we observed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Jul 02, 2026, 02:21 AM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf)
Major June 22, 2026 Elevated Errors on AU-1 Public Cloud Environment 1h 7m Auth0 AU (Production) (Authentication), Auth0 AU (Production) (Machine to Machine), Auth0 AU (Production) (Multifactor Authentication), Auth0 AU (Production) (Management API)
Started Jun 22, 2026, 03:21 PM UTC· resolved Jun 22, 2026, 04:28 PM UTC
- investigating Jun 22, 2026, 03:21 PM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- identified Jun 22, 2026, 03:48 PM UTC
An elevated volume of errors are being observed on the AU-1 Public Cloud environment, affecting a subset of customers. We've identified a load-shedding event that appear connected to the event. We've disabled ingress load shedding to mitigate impact and are monitoring for recovery. We will provide further updates with changes in the incident status and as our mitigation efforts progress.
- monitoring Jun 22, 2026, 04:22 PM UTC
After performing our previous step in disabling ingress load shedding on the AU-1 Public Cloud environment, we've since observed subsiding error rates, and have received customer confirmations that services are recovering. We're continuing to monitor the environment for stability and will continue to provide updates regarding service status.
- resolved Jun 22, 2026, 04:28 PM UTC
After monitoring the environment to ensure stability, we observed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Jul 02, 2026, 02:22 AM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/2026-06-22\_-\_Elevated\_Errors\_on\_AU-1\_and\_US-5\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/2026-06-22_-_Elevated_Errors_on_AU-1_and_US-5_Public_Cloud_Environments.pdf)
Major June 11, 2026 We have detected an issue. 1h 21m Auth0 JP-1 (Production) (Auth0 Dashboard)
Started Jun 11, 2026, 05:49 AM UTC· resolved Jun 11, 2026, 07:10 AM UTC
- investigating Jun 11, 2026, 05:49 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- monitoring Jun 11, 2026, 06:55 AM UTC
We are currently monitoring the incident
- resolved Jun 11, 2026, 07:10 AM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Jun 23, 2026, 10:07 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf)
Major June 1, 2026 Elevated Errors on US-1 Public Cloud 1h Auth0 US-1 (Production) (Authentication), Auth0 US-1 (Production) (Machine to Machine), Auth0 US-1 (Production) (Management API)
Started Jun 01, 2026, 06:23 PM UTC· resolved Jun 01, 2026, 07:23 PM UTC
- investigating Jun 01, 2026, 06:23 PM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- identified Jun 01, 2026, 06:32 PM UTC
We have identified elevated errors indicating an infrastructural issue that is impacting the US-1 Public Cloud environment. We're currently formulating mitigating actions. We will provide further updates with changes in the incident status and as our mitigation efforts progress.
- monitoring Jun 01, 2026, 07:11 PM UTC
The Engineering team has applied a fix for the issue and we're monitoring the environment to ensure stability. Errors rates on the affected environment are beginning to subside. Due to resource exhaustion observed on the infrastructure supporting the environment, we have scaled up these resources to mitigate impact. A full investigation into the root cause of the issue will continue. We'll provide further update as our status changes.
- resolved Jun 01, 2026, 07:23 PM UTC
We've monitored the environment to ensure stability after applying our fix, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Jun 09, 2026, 10:31 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-01_-_Increased_Error_Rates_on_US-1_Public_Cloud.pdf](https://cdn.auth0.com/website/2026-06-01_-_Increased_Error_Rates_on_US-1_Public_Cloud.pdf)
Major May 21, 2026 [Retroactive] Elevated Errors in Authentication API 5d 8h Auth0 EU-1 (Production) (Authentication)
Started May 21, 2026, 06:10 PM UTC· resolved May 27, 2026, 02:25 AM UTC
- identified May 21, 2026, 06:10 PM UTC
On May 20, 2026, between 15:00-15:20 UTC, we experienced elevated errors in our Authentication API. Impacted users would have experienced 5xx error codes when attempting to log in. There is no active impact, and no actions are required from our customers.
- resolved May 21, 2026, 06:11 PM UTC
The errors have self-resolved, and the services have been stable. We will continue to investigate the issue's root cause and provide an analysis within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Jun 01, 2026, 08:16 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf](https://cdn.auth0.com/website/2026-05-20_-_Elevated_Errors_on_Multiple_EU-Region_Cloud_Environments.pdf)
Minor April 28, 2026 Elevated Errors on Public Cloud Environments 11h 31m US-1 (Production), US-3 (Production), US-4 (Production), US-5 (Production) and 46 more
Started Apr 28, 2026, 10:00 AM UTC· resolved Apr 28, 2026, 09:32 PM UTC
- identified Apr 28, 2026, 10:00 AM UTC
We're currently investigating a disruption to Auth0 Services on the Public Cloud environment. Our third-party Edge provider has confirmed an issue originating from within their services. This event specifically impacts customers who are utilizing self-managed custom domains for Authentication, MFA, and Management API. We're closely monitoring for progress from our provider following their investigation. We'll provide updates as we gather more information and as our status changes.
- resolved Apr 28, 2026, 09:32 PM UTC
Our third-party Edge provider has reported that their service disruption has been mitigated within their environment. We've observed recovery for all previously affected Auth0 services and now see stability in the Public Cloud environment. After no further recurrence of the issue, we're now marking this incident as resolved. A root cause analysis (RCA) will be posted here within 14 business days. We sincerely apologize for the impact this had on you and your users.
- resolved May 08, 2026, 07:38 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Increased\_Error\_Rates\_on\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/20260428_-_Increased_Error_Rates_on_Public_Cloud_Environments.pdf)
Major April 28, 2026 Regional Connectivity Issues in CA Public Cloud 43m Auth0 CA-1 (Production) (Authentication), Auth0 CA-1 (Production) (Machine to Machine)
Started Apr 28, 2026, 05:03 AM UTC· resolved Apr 28, 2026, 05:46 AM UTC
- investigating Apr 28, 2026, 05:03 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- identified Apr 28, 2026, 05:30 AM UTC
Our Engineering team has identified the root cause of this issue and our mitigation efforts are underway. We will provide an additional update once those mitigation efforts have been completed.
- resolved Apr 28, 2026, 05:46 AM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved May 08, 2026, 07:29 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260428\_-\_Error\_Rates\_caused\_by\_Regional\_Infrastructure\_Failure.pdf](https://cdn.auth0.com/blog/20260428_-_Error_Rates_caused_by_Regional_Infrastructure_Failure.pdf)
Critical April 22, 2026 Elevated Errors on Public Cloud Environments 31m Auth0 EU-1 (Production) (Authentication), Auth0 EU-1 (Production) (Machine to Machine), Auth0 EU-2 (Production) (Authentication), Auth0 EU-2 (Production) (Machine to Machine) and 8 more
Started Apr 22, 2026, 06:29 PM UTC· resolved Apr 22, 2026, 07:01 PM UTC
- investigating Apr 22, 2026, 06:29 PM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- resolved Apr 22, 2026, 07:01 PM UTC
Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved May 07, 2026, 04:36 PM UTC
A root-cause analysis for this issue has been performed and is now available at:[https://cdn.auth0.com/blog/20260422\_-\_Elevated\_Errors\_on\_Public\_Cloud\_from\_DNS\_Resolution\_Failures.pdf](https://cdn.auth0.com/blog/20260422_-_Elevated_Errors_on_Public_Cloud_from_DNS_Resolution_Failures.pdf)
Major April 22, 2026 Elevated Errors on Public Cloud Environments 32m Auth0 US-3 (Production) (Authentication), Auth0 US-3 (Production) (Machine to Machine), Auth0 US-4 (Production) (Authentication), Auth0 US-4 (Production) (Machine to Machine) and 2 more
Started Apr 22, 2026, 06:29 PM UTC· resolved Apr 22, 2026, 07:01 PM UTC
- investigating Apr 22, 2026, 06:29 PM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- resolved Apr 22, 2026, 07:01 PM UTC
Customers experienced service disruption due to a DNS misconfiguration that was inadvertently applied in preparation for infrastructure enhancement. This issue was resolved after the misconfiguration was manually corrected. We monitored the environment to ensure stability and confirmed that services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved May 07, 2026, 04:31 PM UTC
A root-cause analysis for this issue has been performed and is now available at:[https://cdn.auth0.com/blog/20260422\_-\_Elevated\_Errors\_on\_Public\_Cloud\_from\_DNS\_Resolution\_Failures.pdf](https://cdn.auth0.com/blog/20260422_-_Elevated_Errors_on_Public_Cloud_from_DNS_Resolution_Failures.pdf)
Major March 5, 2026 Authentication Services Impacted on Public Cloud Environment 10h 6m Auth0 US-1 (Production) (Authentication), Auth0 US-1 (Production) (Machine to Machine), Auth0 US-3 (Production) (Authentication), Auth0 US-3 (Production) (Machine to Machine) and 16 more
Started Mar 05, 2026, 02:04 PM UTC· resolved Mar 06, 2026, 12:10 AM UTC
- investigating Mar 05, 2026, 02:04 PM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- identified Mar 05, 2026, 02:39 PM UTC
Our Engineering team has investigated and we've identified the cause of the event. We're making progress on mitigating impact and have applied a fix to a subset of affected environments. After applying this fix, we're observing a successful recovery of our services. Customers using variables defined outside of their action method definition on runtime node18 or less may experience unexpected behavior. We will continue to monitor mitigation of the issue as we continue to roll this fix out across the remaining affected environments.
- monitoring Mar 05, 2026, 03:05 PM UTC
Our Engineering team is monitoring this event, and we're applying the fix during approved scheduled release windows in order to minimize possible service disruptions. Customers using variables defined outside of their action method definition on runtime node18 or less may experience unexpected behavior. We'll provide another update as changes in status occur.
- resolved Mar 06, 2026, 12:10 AM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Mar 18, 2026, 04:41 AM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/blog/20260304\_-\_Action\_State\_Persistence\_in\_All\_Regional\_Public\_Cloud\_Environments.pdf](https://cdn.auth0.com/blog/20260304_-_Action_State_Persistence_in_All_Regional_Public_Cloud_Environments.pdf)
Major February 28, 2026 Intermittent Session Timeouts in US-4 Public Cloud Environment 2h 15m Auth0 US-4 (Production) (Authentication)
Started Feb 28, 2026, 01:19 AM UTC· resolved Feb 28, 2026, 03:34 AM UTC
- investigating Feb 28, 2026, 12:45 AM UTC
We are currently investigating an incident that impacted our services. Impacted users would experience intermittent session timeouts. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- investigating Feb 28, 2026, 01:19 AM UTC
We are still experiencing errors. Our engineering team is actively investigating, with a current focus on reviewing system logs and telemetry to identify the root cause. We will provide an update within 30 minutes or as soon as new information becomes available.
- investigating Feb 28, 2026, 01:48 AM UTC
We are currently performing infrastructure optimizations to address performance degradation. We have refined our database configuration and are scaling up backend capacity to better manage current traffic loads. We are actively monitoring the environment to confirm that these adjustments successfully stabilize the service.
- monitoring Feb 28, 2026, 02:17 AM UTC
Our Engineering team has applied a fix, and while we're seeing clear indications of recovery, we're proceeding with an abundance of caution to ensure full stability. We will continue to monitor and will provide an update within 30 minutes or as soon as new information becomes available.
- monitoring Feb 28, 2026, 02:44 AM UTC
The initial impact has fully recovered, and we've transitioned from active response to a dedicated monitoring phase. While we expect services to remain stable, if you experience any intermittent session timeout errors, please contact our support team for assistance.
- resolved Feb 28, 2026, 03:34 AM UTC
Services has been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
- resolved Mar 11, 2026, 06:19 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-02-28_-_Authentication_Errors_on_US-4_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-02-28_-_Authentication_Errors_on_US-4_Public_Cloud_Environment.pdf)