Auth0 experienced a major incident on August 27, 2026 affecting Auth0 US-3 (Production) (Authentication) and Auth0 US-3 (Production) (Multifactor Authentication) and 1 more component, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 27, 2026, 10:28 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- identified Aug 27, 2026, 10:56 AM UTC
We have identified the cause, and have performed a rollback. We will provide further updates with changes in the incident status and as our mitigation efforts progress.
- monitoring Aug 27, 2026, 11:06 AM UTC
The Auth0 Engineering team has applied a fix for the issue and we're monitoring the environment to ensure stability.
- resolved Aug 27, 2026, 12:03 PM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.