Auth0 experienced a major incident on July 14, 2026 affecting Auth0 US-1 (Production) (Tenant Logs), lasting 2h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 14, 2026, 02:49 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- identified Jul 14, 2026, 03:08 AM UTC
We have identified an issue with our tenant logs streaming service. We will provide further updates with changes in the incident status and as our mitigation efforts progress.
- identified Jul 14, 2026, 03:42 AM UTC
We have identified an issue with our tenant logs streaming service. We are continuing to investigate the root cause and will provide further updates with changes in the incident status and as our mitigation efforts progress. This issue is not impacting any core authentication services.
- identified Jul 14, 2026, 04:26 AM UTC
We are continuing to investigate the root cause in our tenant logs streaming service. The tenant logs are accessible via Auth0 management dashboard. We will provide next update at 7am UTC with any changes in the incident status and as our mitigation efforts progress. This issue is not impacting any core authentication services.
- resolved Jul 14, 2026, 05:29 AM UTC
Services have been restored. We sincerely apologize for the impact this had on you and your users.