Auth0 incident

Elevated Errors on Multiple Public Cloud Environments

Major Resolved View vendor source →

Auth0 experienced a major incident on October 14, 2026 affecting Auth0 US-1 (Production) (Authentication) and Auth0 US-1 (Production) (Machine to Machine) and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2026, 05:01 AM UTC
Resolved
Oct 14, 2026, 05:32 AM UTC
Duration
30m
Detected by Pingoru
Oct 14, 2026, 05:01 AM UTC

Affected components

Auth0 US-1 (Production) (Authentication)Auth0 US-1 (Production) (Machine to Machine)Auth0 US-3 (Production) (Authentication)Auth0 US-3 (Production) (Machine to Machine)Auth0 US-4 (Production) (Authentication)Auth0 US-4 (Production) (Machine to Machine)Auth0 US-5 (Production) (Authentication)Auth0 US-5 (Production) (Machine to Machine)

Update timeline

  1. investigating Oct 15, 2026, 02:45 PM UTC

    We are currently investigating an incident that impacted our services. Users may experience issues with authentication functionality. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.

  2. resolved Oct 15, 2026, 02:47 PM UTC

    Our investigation has determined that the issue originated from infrastructure hosted by our third-party service provider. Elevated errors on the environment have subsided, and services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.