Resolved after 1 hour 21 minutes, affecting Auth0 JP-1 (Production) (Auth0 Dashboard), on June 11, 2026.
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf)
Affected components
Update timeline
- investigating Jun 11, 2026, 05:49 AM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- monitoring Jun 11, 2026, 06:55 AM UTC
We are currently monitoring the incident
- resolved Jun 11, 2026, 07:10 AM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 7 business days. We sincerely apologize for the impact this had on you and your users.
- resolved Jun 23, 2026, 10:07 PM UTC
A root-cause analysis for this issue has been performed and is now available at: [https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf](https://cdn.auth0.com/website/2026-06-11_-_Increased_Error_Rates_on_JP-1_Public_Cloud_Environment.pdf)
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