Auth0 incident

Elevated Error Rates on Multiple Cloud Environments

Auth0 experienced a critical incident on September 1, 2026 affecting Auth0 US-1 (Production) (Authentication) and Auth0 US-1 (Production) (Machine to Machine) and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started: Sep 01, 2026, 03:50 PM UTC
Resolved: Sep 01, 2026, 04:01 PM UTC
Duration: 10m
Detected by Pingoru: Sep 01, 2026, 03:50 PM UTC

Affected components

Auth0 US-1 (Production) (Authentication)Auth0 US-1 (Production) (Machine to Machine)Auth0 US-3 (Production) (Authentication)Auth0 US-3 (Production) (Machine to Machine)Auth0 US-5 (Production) (Authentication)Auth0 US-5 (Production) (Machine to Machine)Auth0 EU-1 (Production) (Authentication)Auth0 EU-1 (Production) (Machine to Machine)Auth0 EU-2 (Production) (Authentication)Auth0 EU-2 (Production) (Machine to Machine)

Update timeline

investigating Sep 01, 2026, 03:50 PM UTC

We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
resolved Sep 01, 2026, 04:01 PM UTC

The Auth0 Engineering team has applied a fix for the issue. Error rates on affected environments are subsiding. Impacted customers should observe service restoration at this time. After monitoring the environment to ensure service stability, we're considering this incident resolved.