Aurora Solar incident

Expert Design Request – Currently Unavailable

Major Resolved View vendor source →

Aurora Solar experienced a major incident on September 23, 2025 affecting Aurora Solar App and Design Services, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2025, 02:39 PM UTC
Resolved
Sep 23, 2025, 04:36 PM UTC
Duration
1h 57m
Detected by Pingoru
Sep 23, 2025, 02:39 PM UTC

Affected components

Aurora Solar AppDesign Services

Update timeline

  1. investigating Sep 23, 2025, 02:39 PM UTC

    We are currently experiencing an issue that is affecting our Design Services, making them temporarily unavailable. Our team is actively working on a solution and we will keep you informed as soon as we have more updates. Thank you!

  2. monitoring Sep 23, 2025, 03:09 PM UTC

    Our team has implemented a fix, and Design Services are now fully operational. We are continuing to monitor the system to ensure all services remain stable.

  3. resolved Sep 23, 2025, 04:36 PM UTC

    This incident has been resolved.