Resolved after 3 hours 34 minutes, affecting Aurora Solar App, on October 20, 2025.
We’re pleased to inform you that the recent service issue caused by a third-party outage has been fully resolved.
Affected components
Update timeline
- monitoring Oct 20, 2025, 08:07 PM UTC
Our engineering team is actively monitoring the recovery phase, and we’ll provide updates as soon as we have further details.
- monitoring Oct 20, 2025, 08:39 PM UTC
Aurora is now accessible; however, some functionalities may still experience slow performance and increased latency. Our Engineering Team continues to monitor the situation and work toward full restoration of normal service levels.
- monitoring Oct 20, 2025, 09:53 PM UTC
We’re seeing continued improvement in performance, with noticeably reduced slowness across Aurora. While the overall experience has improved, some functionalities may still not be operating at full capacity. Our Engineering Team remains actively engaged in ensuring full recovery and will provide further updates as progress continues.
- resolved Oct 20, 2025, 11:41 PM UTC
We’re pleased to inform you that the recent service issue caused by a third-party outage has been fully resolved.
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