Resolved after 3 hours 56 minutes, affecting Aurora Solar App, on August 31, 2026.
We have implemented a rollback to address this issue and are seeing rates populate as expected. We are continuing to monitor the situation. Thank you!
Affected components
Aurora Solar App
Update timeline
- investigating Aug 31, 2026, 02:21 PM UTC
We are experiencing an issue where utility rates are not populating on the Energy Usage page. Our Engineering teams are investigating the issue, and we will provide an update as soon as possible.
- monitoring Aug 31, 2026, 02:38 PM UTC
We have implemented a rollback to address this issue and are seeing rates populate as expected. We are continuing to monitor the situation. Thank you!
- resolved Aug 31, 2026, 06:17 PM UTC
This issue has been resolved.
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