Aurora Solar incident

Custom Imagery Issue

Resolved after 1 hour 13 minutes, affecting Aurora Solar App, on November 1, 2024.

monitoring Nov 01, 2024, 12:41 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 01, 2024, 12:12 AM UTC
Resolved
Nov 01, 2024, 01:26 AM UTC
Duration
1h 13m
Detected by Pingoru
Nov 01, 2024, 12:12 AM UTC

Affected components

Aurora Solar App

Update timeline

  1. investigating Nov 01, 2024, 12:12 AM UTC

    Our team is aware of the difficulties you're experiencing with uploading custom images to your designs. We are actively investigating the issue to resolve it as soon as possible. Thank you for your patience and understanding.

  2. identified Nov 01, 2024, 12:25 AM UTC

    The issue has been identified and our team is now working on a fix to be implemented. Thank you.

  3. monitoring Nov 01, 2024, 12:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 01, 2024, 01:26 AM UTC

    This issue has been resolved. Thank you for your patience and understanding.

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