Resolved after 6 hours 14 minutes, affecting Aurora Solar App and Design Services, on October 6, 2025.
Our team has resolved the issue, and the Designers team is actively working to complete the requests that were affected. We appreciate your patience as we work through these, and we’ll keep you updated as soon as normal operations resume. Thank you!
Affected components
Update timeline
- investigating Oct 06, 2025, 02:18 PM UTC
We’re currently experiencing an issue affecting the processing of Expert Design Requests, resulting in delays. Our Engineering team is aware and actively working to resolve the problem. We’ll share updates as soon as more information becomes available. Thank you for your patience.
- monitoring Oct 06, 2025, 06:45 PM UTC
Our team has resolved the issue, and the Designers team is actively working to complete the requests that were affected. We appreciate your patience as we work through these, and we’ll keep you updated as soon as normal operations resume. Thank you!
- resolved Oct 06, 2025, 08:32 PM UTC
This incident has been resolved.
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