Resolved after 2 hours 20 minutes, affecting Aurora Simulations, on August 26, 2025.
Our team has implemented a fix, and the affected services are now functioning as expected. We are actively monitoring the situation to ensure everything remains stable.
Affected components
Update timeline
- investigating Aug 26, 2025, 02:47 PM UTC
We are currently investigating reports of service disruption (Irradiance failed to load, Simulations not working, including Expert Design Requests) that may have started approximately one hour ago. Our engineering team is actively working to identify the root cause and will provide updates as soon as more information becomes available.
- monitoring Aug 26, 2025, 03:07 PM UTC
Our team has implemented a fix, and the affected services are now functioning as expected. We are actively monitoring the situation to ensure everything remains stable.
- resolved Aug 26, 2025, 05:07 PM UTC
This incident has been resolved
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