Aurora Solar incident

Proposal Template Editor Issue - Failed to Save Template

Major Resolved View vendor source →

Aurora Solar experienced a major incident on November 20, 2025 affecting Sales Mode, lasting 15h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 12:24 AM UTC
Resolved
Nov 20, 2025, 04:02 PM UTC
Duration
15h 38m
Detected by Pingoru
Nov 20, 2025, 12:24 AM UTC

Affected components

Sales Mode

Update timeline

  1. investigating Nov 20, 2025, 12:24 AM UTC

    Our engineering team is currently performing a detailed analysis to isolate the root cause and formulate remediation steps

  2. identified Nov 20, 2025, 01:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 20, 2025, 04:02 PM UTC

    This incident has been resolved.