Aurora Solar incident
LightReach Application Not Loading When Clicking "Apply Now"
Resolved after 3 hours 11 minutes, affecting Financing Integrations, on July 1, 2025.
Hello everyone, A fix has now been deployed, and the issue is expected to be resolved. We apologize for any inconvenience this caused. If you have any questions or are still seeing any problems, just let me know—I’m here to help.
Affected components
Update timeline
- investigating Jul 01, 2025, 11:50 PM UTC
Hello, and thanks for your email. We’re aware of the issue you’re experiencing with the LightReach Credit Application. Our engineers are actively working with the Palmetto team to get this resolved, and we’ll keep you updated as soon as it’s fixed. We apologize for any inconvenience this has caused. If you have any questions in the meantime, just let me know.
- investigating Jul 02, 2025, 03:00 AM UTC
Hello everyone, A fix has now been deployed, and the issue is expected to be resolved. We apologize for any inconvenience this caused. If you have any questions or are still seeing any problems, just let me know—I’m here to help.
- resolved Jul 02, 2025, 03:02 AM UTC
This incident has been resolved.
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