Aurora Solar incident

Project Creation Not Working

Resolved after 4 hours 39 minutes, affecting Aurora Solar App and Sales Mode and 1 more, on January 10, 2026.

investigating Jan 10, 2026, 04:25 PM UTC

We’re currently experiencing an issue that’s preventing users from creating projects. Our team is actively investigating the cause and will provide updates as soon as more information becomes available. Thank you for your understanding.

Started
Jan 10, 2026, 04:25 PM UTC
Resolved
Jan 10, 2026, 09:05 PM UTC
Duration
4h 39m
Detected by Pingoru
Jan 10, 2026, 04:25 PM UTC

Affected components

Aurora Solar AppSales ModeDesign Mode

Update timeline

  1. investigating Jan 10, 2026, 04:25 PM UTC

    We’re currently experiencing an issue that’s preventing users from creating projects. Our team is actively investigating the cause and will provide updates as soon as more information becomes available. Thank you for your understanding.

  2. resolved Jan 10, 2026, 09:05 PM UTC

    The issue has been resolved.

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